This website is managed by Zenswift Craft. Whenever we use terms like “we,” “us,” or “our,” it refers to Pastelbliss. Similarly, when we mention “you” or “your,” we’re talking about you, our valued customer.
These Terms and Conditions outline the rules and expectations that apply when you use our website to browse, create an account, or purchase products. By continuing to use our platform, you agree to comply with all the terms described here.
These terms govern all access and interactions you have with our online clothing store. They apply to both visitors and registered users, regardless of whether a purchase is made.
We recommend that you read this document carefully before proceeding with the use of our website. If you disagree with any part of these terms, you are requested not to access or continue using the site.
To access certain features of our website, you may be required to register and create an account. During this process, you are expected to provide accurate, complete, and current information to help us serve you better.
You are solely responsible for maintaining the confidentiality of your account credentials. Any activity carried out through your account will be considered as authorized by you, so please take appropriate precautions to safeguard your login information.
In case of any suspected unauthorized access or misuse of your account, we request you to notify us promptly so we can take suitable action. We do not take liability for any actions taken on your behalf unless proven to be due to our negligence.
Your account is for personal use only. You are not permitted to transfer, share, or allow others to access your account without prior written permission from us.
We strive to present our clothing products as accurately as possible, including information about fabric, design, and available colors. However, there may be slight variations due to lighting or device display settings.
While we update our catalog regularly, some products may become unavailable without prior notice. The availability of items shown on the website is not guaranteed until your order is confirmed by us.
We do not offer customized product adjustments beyond what is listed on the product page. Our goal is to deliver consistent quality and style as described, and any minor discrepancies do not constitute a defect.
We reserve the right to add, modify, or discontinue any product at our discretion, and such changes will be reflected on the website promptly.
By accessing our website, you agree to use it in a lawful and respectful manner. Any misuse of the platform, including attempts to interfere with its functionality or compromise security, is strictly prohibited.
You must not post, transmit, or distribute any content that is unlawful, harmful, abusive, or otherwise objectionable. Our website is designed to promote a safe and respectful experience for all users.
You may not use our website for any commercial solicitation, marketing, or distribution of unrelated content. The platform is intended solely for personal shopping purposes.
We reserve the right to suspend or permanently disable access for users who violate these rules or engage in behavior that compromises the integrity of our services.
All content on this website, including but not limited to logos, images, designs, product descriptions, and written material, is the intellectual property of Zenswift Craft unless otherwise stated.
This content is protected under applicable Indian laws. Any unauthorized use, copying, reproduction, or redistribution of this material, in whole or in part, is a violation of our intellectual property rights.
You are granted a limited, non-transferable license to access and use our website for personal, non-commercial purposes only. This license does not include any right to modify or exploit our content.
If you believe that your intellectual property rights have been violated on our website, please bring it to our attention with supporting documentation for prompt review and resolution.
We do our best to ensure that your shopping experience is seamless and secure. However, we are not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services.
Our responsibility is limited to the value of the product you purchased from us, subject to applicable return or cancellation policies. This limitation includes issues such as delays, unavailability, or technical interruptions.
We are not responsible for losses caused by factors beyond our control, including service interruptions, technical errors, or failure of third-party infrastructure.
Your use of our website is at your own discretion and risk. We recommend using updated devices and stable internet connections for optimal performance and access.
We reserve the right to suspend or terminate your access to the website, with or without notice, in the event of a violation of these terms or misuse of our services.
Termination may include deactivation of your account and the restriction of access to our platform permanently or temporarily. This may occur if we detect suspicious behavior or non-compliance with our policies.
In such cases, any ongoing transactions may be reviewed and either processed or canceled at our discretion. If a refund is applicable, it will be handled in accordance with our return policy.
You may also choose to terminate your use of the platform at any time by discontinuing access and closing your account, subject to fulfillment of any pending obligations.
We welcome feedback, comments, and suggestions that help us improve our clothing collections and customer service. However, any feedback provided will be considered non-confidential and voluntarily submitted.
By sending us feedback, you grant us the right to use it for improvement, development, or promotional purposes without any obligation to compensate or acknowledge you.
We reserve the right to respond, ignore, or act upon user suggestions at our discretion. Not all feedback will result in changes, but all are considered respectfully.
While we appreciate input, we request that all submissions remain constructive, relevant to our niche, and free from offensive or promotional material.
These Terms and Conditions are governed and interpreted in accordance with the laws of India. Any disputes or claims arising out of your use of this website shall fall under the jurisdiction of courts located in India.
You agree that any legal concerns or proceedings will be addressed through the appropriate legal channels as per Indian law. We encourage resolution through mutual discussion where possible.
No provisions in this agreement limit your rights under applicable Indian consumer protection laws. These rights remain intact regardless of the content of our terms.
In case any part of these Terms is found to be invalid or unenforceable by a court, the remaining sections shall continue to remain effective and enforceable.
To engage with our website and services, users must be at least 18 years of age. By accessing or using our platform, you confirm that you meet this legal requirement and are fully capable of entering into binding agreements under Indian law.
Individuals who do not meet the eligibility criteria are kindly requested to refrain from using our services. We do not knowingly collect personal information from individuals below the age of 18, and any such instances brought to our attention will be addressed responsibly.
When creating an account or placing an order, you confirm that all the details provided by you are accurate, up-to-date, and belong to you. Providing false or misleading information may result in restriction or suspension of access to your account.
We reserve the right to refuse access or service to any individual or account that does not comply with the eligibility conditions or is found misusing the website in any way.
Users may be allowed to submit reviews, comments, or ratings regarding products listed on our platform. Such contributions are appreciated and help other users make informed choices.
You are solely responsible for the content you submit. It must be respectful, lawful, and relevant to the products and services offered on our website. Submissions must not include offensive language or third-party confidential information.
We reserve the right to review, moderate, or remove any user-generated content that violates our guidelines or disrupts the user experience. Content moderation decisions will be taken at our discretion.
By submitting content, you grant us permission to use, display, and publish it on our platform or in associated communication materials, without compensation or acknowledgment.
By using our website or registering for an account, you consent to receive communication from us via electronic means, including email or messages sent through the platform.
These communications may include order confirmations, important service updates, or policy revisions. We strive to keep such messages clear, relevant, and non-intrusive.
You have the option to control your communication preferences through your account settings. Certain transactional messages may, however, be necessary for operational purposes and cannot be opted out of.
We respect your privacy and handle all contact details responsibly. Your information will never be shared with unauthorized parties for promotional or external purposes.
All prices displayed on our website are inclusive of applicable charges under Indian regulations unless stated otherwise. We take utmost care to display accurate pricing across all products.
Occasionally, there may be minor errors in pricing or product information due to human or technical factors. In such situations, we reserve the right to correct the details and update your order accordingly.
We are not obligated to honor orders placed with incorrect pricing or misleading information that occurred due to an error. In such cases, you will be informed promptly and given the option to proceed or cancel.
Product information, including descriptions and images, are curated to provide a close representation. Slight variations may occur, which are not considered defects, and should be interpreted reasonably.
You are permitted to use our platform solely for lawful purposes and in a manner that complies with all applicable laws and terms outlined here. The website is provided for personal, non-commercial use only.
You may not engage in any activity that could harm the platform, interfere with other users' experience, or compromise our services. Attempts to extract data, reverse-engineer the system, or bypass security are strictly prohibited.
Your use of the platform must not involve uploading malicious software or content that can harm our systems or that of other users. We take security seriously and monitor such behaviors.
Any misuse or manipulation of the platform may result in termination of access. Legal action may be pursued where applicable, in accordance with Indian law.
We follow a transparent data retention policy aligned with user trust and privacy standards. Personal data collected through this website is retained only for the duration necessary to fulfill the purposes for which it was collected.
In general, user data is retained for a period between eight to twelve months. Once the retention period expires, we securely delete or anonymize the data unless legally required to retain it longer.
Your information is used strictly for processing orders, improving user experience, and complying with applicable legal requirements. We do not disclose personal information to unauthorized parties.
We are committed to protecting your privacy through responsible data handling practices, consistent with the expectations and rights granted under Indian law.
We provide our platform, content, and services to you in good faith and make all reasonable efforts to ensure a consistent experience. However, we do not offer warranties of any kind, whether express or implied.
All features and content are provided on an "as-is" and "as-available" basis. We do not guarantee that the website will operate without errors or interruptions at all times.
While we strive for accuracy, we cannot guarantee that every detail on the website is fully up-to-date or without typographical errors. Users are encouraged to verify any information that impacts their decisions.
We do not take responsibility for outcomes resulting from reliance on website content where errors or omissions are later discovered. Your use of the website is subject to this understanding.
We may update or revise these Terms and Conditions occasionally to reflect changes in our services, website features, or regulatory compliance. All changes will be effective upon being published on this page.
We are not obligated to notify users individually of these updates. It is your responsibility to review the Terms periodically to stay informed of any modifications.
By continuing to use the website after such changes, you accept the revised Terms. If you do not agree with any of the updated terms, you may choose to discontinue using our services.
These updates aim to enhance clarity and ensure alignment with the evolving expectations of our users and governing regulations.
If you have any questions or concerns regarding our Terms and Conditions or any other aspect of our website, our support team is here to assist you. You may reach out through the designated contact section on the website.
Our goal is to ensure a smooth and pleasant experience while using our platform. We take all customer queries seriously and aim to provide clear and timely responses.
We encourage users to describe their concerns in detail to help us address them accurately. Providing your registered contact details allows us to assist you more efficiently.
Please note that our support services operate during designated hours, and all queries will be responded to based on priority and complexity of the issue.